Legal notice
GLOQENA · STORE INFORMATION
Legal Notice
Business identity, contact details, and information about this store.
Seller and business identity
Store name: gloqena
Business name: gloqena
Business form: Sole proprietorship
Proprietor: Shuhei Sakata
Proprietor’s name in Japanese: 坂田 修平
Proprietor’s name in kana: さかた しゅうへい
Business and contact address
English address:
201, York Belle Mukogawa
45, Ikejiri 2-chome
Itami, Hyogo 664-0027
Japan
Address as provided in Japanese:
〒664-0027 兵庫県伊丹市池尻2丁目45 ヨークベル武庫川201
Contact details
Email: yinqiang99@gloqena.com
Telephone: +81 70-9519-4714
For questions about a product, order, payment, shipping, return, refund, or privacy request, contact us using the email address or telephone number above. For an order-related inquiry, include your order number.
Store and sales information
Gloqena operates an online store serving customers in the United States. The store currency is U.S. dollars (USD). Products offered include furniture, home goods, garden products, bedding, décor, storage items, and games.
The product description, measurements, options, price, and other details shown on the relevant product page and at checkout apply to the item and order presented there. Please review those details before placing an order.
Online store platform and payments
The Gloqena online store is operated using Shopify. Payments are processed through Authorize.Net.
The payment methods currently shown as enabled in the store are Visa, Mastercard, American Express, JCB, Discover, and Diners Club. Apple Pay and Google Pay are not shown as enabled in the store settings reviewed.
Payment processing is subject to the payment provider’s and applicable card issuer’s processes and terms. Do not send a full payment card number or security code to us by email.
Shipping and fulfillment information
The store’s listed fulfillment address is in Itami, Hyogo, Japan. Order processing takes 1–3 days. Standard Shipping is $11.90, and Standard Shipping is free on orders over $66. The estimated delivery time shown in the store is 7–14 business days.
The delivery estimate is an estimate. If we learn that an order cannot ship within the stated timeframe, we will contact the customer about the delay and the available options for unshipped merchandise, including cancellation and a refund where applicable.
Returns and refunds
A return may be requested within 14 days after the last item in an order is delivered. Return shipping is free, and no restocking fee is charged. The return address and return instructions are provided by email after the customer contacts us.
Approved refunds are processed within 3–5 days to the original payment method. The full process is described in the store’s Returns & Refunds Policy.
Store policies
Information about purchases, order handling, and store use is provided in the Terms of Service. Information about personal information and cookies is provided in the Privacy Policy. Information about delivery is provided in the Shipping Policy.
These policies are available through the online store. They should be read together with the product information and order details shown at checkout. Applicable consumer rights remain subject to the laws that govern the order.
Privacy and cookies
The Privacy Policy explains how information is handled when a customer visits the store, places an order, or contacts Gloqena. The store displays a cookie notice describing the use of cookies and similar technologies by Shopify and its partners. Cookie preferences can be managed through the controls shown in the store.
Applicable consumer protections
Purchases from the store are subject to applicable federal, state, and local laws. Nothing in this Legal Notice or in the store’s policies is intended to remove or restrict a consumer right that cannot be waived under the law applicable to the purchase.
Gloqena legal and contact details
Business name: gloqena
Proprietor: Shuhei Sakata (坂田 修平)
Email: yinqiang99@gloqena.com
Telephone: +81 70-9519-4714
Address: 201, York Belle Mukogawa, 45, Ikejiri 2-chome, Itami, Hyogo 664-0027, Japan